Customer Experience
Through a customer-centric approach to design and development, we bridge the gap between the actual and the intended customer experience.
Designing AI-enhanced solutions, a new design process
Creating AI-enhanced products and services is just as much about the end user as the technology. This article covers the new approach to design and explains why certain steps need to change.
Apple Vision Pro focuses on the correct problems
Apple AR/VR headset solution ‘Vision Pro’ was launched on June 5th. While the device has just debuted, it promises to focus on critical experiences that other players in the XR market have largely overlooked or haven’t been able to address.
Overcoming the challenges in building AI solutions
Overcoming the challenges in building AI isn’t primarily about tech. Good customer experience and solid productization make a winning AI-enhanced solution.
Creating solutions with AI
Generative AI is a highly capable technology that can create various types of content, including text, imagery, audio, video, and synthetic data. Its integration into solutions can help professionals improve their internal procedures and solve user pain points, thereby enhancing the value they offer.
Accessibility. Why inclusive design makes economic sense
Hey there! Today, we’re talking about a topic that’s near and dear to my product designer heart: web accessibility. What is web accessibility, you ask? Simply put, it’s the practice of making sure your digital products and services can be used by everyone, regardless of their ability, skill, or education level. And not only is…
Creative AI breaks through 2023
Creative AI breaks through 2023. We’ll see AI services that are approachable by consumers, helping AI design, AI writing, and better AI CX.
The energy sector’s increasing security needs
The energy sector’s security needs are increasing. The sector has morphed from a for-granted commodity to a hotbed of politics and our daily lives. A-CX helps build secure and customer-friendly IT systems for the energy industry.
Creating solutions for VR
VR offers new ways to interact with experiences and brings about new challenges for solution creators. Success begins with keeping interactions as familiar and intuitive as possible.
2022 Predictions by Avalon CX
Avalon CX looks back at our 2021 predictions and makes new ones for 2022
Research: productivity on large and dual screens devices
Research shows large and dual screens increase productivity in the PC world. The benefits are applicable in the mobile world too.
Creativity and its benefit to business
The importance of creativity in the workplace, and how to harness it by simply creating the right environment.
Design Thinking: Problem-solving with perspective
Our experiences in building an insight generation tool and process around it. Trials, errors, and success.
