Customer Experience Archives
Through a customer-centric approach to design and development, we bridge the gap between the actual and the intended customer experience.
Designing AI-enhanced solutions, a new design process
Creating AI-enhanced products and services is just as much about the end user as the technology. This article covers the new approach to design and explains why certain steps need to change.
Apple Vision Pro focuses on the correct problems
Apple AR/VR headset solution ‘Vision Pro’ was launched on June 5th. While the device has just debuted, it promises to focus on critical experiences that other players in the XR market have largely overlooked or haven’t been able to address.
Overcoming the challenges in building AI solutions
Overcoming the challenges in building AI isn’t primarily about tech. Good customer experience and solid productization make a winning AI-enhanced solution.
Creating solutions with AI
Generative AI is a highly capable technology that can create various types of content, including text, imagery, audio, video, and synthetic data. Its integration into solutions can help professionals improve their internal procedures and solve user pain points, thereby enhancing the value they offer.
Accessibility. Why inclusive design makes economic sense
Designing for web accessibility goes beyond meeting compliance; it’s an essential strategy for driving growth and inclusivity. Accessible design broadens your audience reach, improves user experience, and fosters brand loyalty—all while reinforcing your company’s social responsibility. This approach is more than a design consideration; it’s a smart business move that…
Creative AI breaks through 2023
Creative AI breaks through 2023. We’ll see AI services that are approachable by consumers, helping AI design, AI writing, and better AI CX.
The energy sector’s increasing security needs
The energy sector’s security needs are increasing. The sector has morphed from a for-granted commodity to a hotbed of politics and our daily lives. A-CX helps build secure and customer-friendly IT systems for the energy industry.
Creating solutions for VR
VR offers new ways to interact with experiences and brings about new challenges for solution creators. Success begins with keeping interactions as familiar and intuitive as possible.
2022 Predictions by Avalon CX
Avalon CX looks back at our 2021 predictions and makes new ones for 2022
