Artificial Intelligence (AI) Archives

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AI-powered tools enable businesses to analyze large datasets, identify patterns and trends, and make more informed decisions. Our AI solutions are also designed to improve user experience through features such as computer vision and predictive analytics.

  • Designing AI-enhanced products

    Designing AI-enhanced solutions, a new design process

    Creating AI-enhanced products and services is just as much about the end user as the technology. This article covers the new approach to design and explains why certain steps need to change.

  • Approachable AI - Making AI approachable webinar

    Making AI approachable

    A-CX and TELLUS International webinar: making AI approachable. Mikko Peltola and Petri Salonen cover an introduction to AI’s essential elements and terminology; how to build AI-enhanced products; and examples of how Microsoft brings AI to our daily lives through an Office 365 integration. Listen to the recording!

  • AI-enhanced solutions pose primarily a CX, not a tech challenge.

    Overcoming the challenges in building AI solutions

    Overcoming the challenges in building AI isn’t primarily about tech. Good customer experience and solid productization make a winning AI-enhanced solution.

  • Generative AI helps to create better solutions

    Creating solutions with AI

    Generative AI is a highly capable technology that can create various types of content, including text, imagery, audio, video, and synthetic data. Its integration into solutions can help professionals improve their internal procedures and solve user pain points, thereby enhancing the value they offer.