Author: Mikko Peltola Archives
Branden Crawford is the Chief Technology Officer (CTO) at A-CX, renowned for his leadership and technical expertise. He graduated with a specialization in artificial intelligence. Branden has driven innovation in high-profile tech roles, excelling in software development, machine learning, big data, and cloud solutions. His strategic vision has established him as a transformative leader.
Entra Private Access PoC – Case Study
Join A-CX’s journey with Microsoft in creating an innovative Entra PA Proof of Concept. Gain exclusive insights, best practices, and expert guidance on implementing Entra PA, with practical learnings to help your organization stay ahead. Register now to connect with industry experts and future-proof your knowledge.
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A-CX @CES 2025
A-CX is thrilled to attend CES 2025, where we’ll connect with industry experts, explore the latest innovations, and reconnect with colleagues old and new. Our team looks forward to meaningful discussions that help us stay at the forefront of customer experience innovation, drawing insights from this dynamic event to continue…
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RAG, How and Why to Build It?
This “Approachable AI” series 11th webinar explores Retrieval Augmented Generation (RAG) for building custom Large Language Models using company data, focusing on efficient, targeted responses. We demonstrate a practical RAG setup, offering business and technical insights on leveraging RAG for tailored AI solutions.
Improve Retrieval Augmented Generation Through Classification
Improve the quality of retrieval augmented generation responses using classification to select better data and system messages.
Using Retrieval Augmented Generation to enhance general LLM
LLMs only have access to information about things they were trained on, which limits their capabilities. This can be avoided by using Retrieval Augmented Generation, or RAG for short.
VR Development: A Soft Introduction
Though the VR landscape is complex, getting started with VR development doesn’t have to be.
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Using Certificates For More Than Encryption
Encryption is everywhere, and by extension certificates. In distributed architectures certificates can provide a lot more than just encryption, preventing spoofing and performing authorization to help prevent internal attacks.
Zero-Trust Authentication: What It Is and Why It Matters
As the nature of online services changes Zero Trust Authentication represents the natural evolution of security practices in online environments. It is becoming more important then ever to secure services against internal attack
